iedura ("us", "we", or "our") operates the iedura application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
- Personal Data: When registering an institution (school or tuition), we collect personally identifiable information such as the name, mobile number, and email address of the administrator (e.g., Headmaster, Tutor).
- Institutional Data: To use the service, institutions provide data related to their operations, including student names, parent mobile numbers, class details, teacher information, attendance records, homework, and exam marks.
- Payment Data: When you make a payment for a subscription, we use third-party payment processors like Razorpay. We do not store your full credit card or bank account details, but we may receive transaction information from the payment provider.
- Usage Data & Cookies: We may collect information on how the Service is accessed and used ("Usage Data"). We use cookies and similar tracking technologies like Google Analytics and Facebook Pixel to track activity on our Service, understand user behavior, and for advertising/retargeting purposes. This helps us improve our Service and show you relevant ads.
2. Use of Data
iedura uses the collected data for the following purposes:
- To provide and maintain our core services (e.g., attendance tracking, fee management, communication).
- To set up and manage your account.
- To process payments for subscriptions through third-party providers like Razorpay.
- To notify you about changes to our Service.
- To provide customer support.
- To monitor the usage of our Service and improve its functionality.
- To run advertising campaigns on platforms like Google Ads and Facebook Ads and to measure their effectiveness.
- To detect, prevent, and address technical issues.
3. Sharing of Data
Your information may be shared with third-party companies and individuals to facilitate our Service:
- **Payment Processors:** We share transaction information with payment gateways like Razorpay to process your payments.
- **Advertising Platforms:** We may share usage data and identifiers with Google and Facebook for advertising and analytics purposes.
- **Cloud Hosting:** All data is stored securely on Firebase/Google Cloud servers.
We do not sell your personal data to third parties.
4. Data Security
The security of your data is important to us. We use commercially acceptable means to protect your Personal Data, including secure cloud infrastructure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Data Rights
You have the right to access, update, or request deletion of your personal information. You can manage your institution's data directly through your dashboard. For any other requests, please contact us.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us.